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We understand that circumstances may vary, and our commitment to customer satisfaction extends to a 30-day free return policy for UNOPENED and UNUSED products. This grants you a generous 30-day window after receiving your item to request a return for reasons such as remorse or if the item is defective.
To qualify for a return, your item must remain in its original condition—unopened and in its original packaging. Whether it’s due to a change of heart or a defective product, we’re here to assist you.
Please ensure you have the receipt or proof of purchase available. Initiating a return is a breeze; simply contact us at [email protected].
Upon approval of your return request, we’ll promptly provide you with a return shipping label and comprehensive instructions on where and how to dispatch your package. You will return the item by mail to us using the shipping label we send you. This will be of no cost to you.
It’s important to note that items sent back to us without prior return authorization will not be accepted.
Damages and issues
Exceptions / non-returnable items
Exchanges
Refunds
Please remember that, it can take some time for your bank or credit card company to process and post the refund too